James H. White

Profile

Critical thinking Project Manager with Quality Assurance lead experience. Results driven with a record of delivering successful projects with software quality requirements met. Demonstrated ability to lead international cross-functional teams.

Work Experience

UVA Health System - Marketing & Communications

Web Project Manager June 2012 - Present

• Track project schedule, communicate with stakeholders, and create and maintain project documentation for web based projects
• Manage contract for external development studio
• Manage monthly and quarterly reports on web survey for customer feedback

VGT Inc. April 2004 - May 2012

Project Manager September 2008 - May 2012

• Led projects consisting of cross functional teams to create new 5 Reel Video games
• Trained new hires in the department on the basics of slot machines and how they work
• Tracked the project schedule for all my projects ensuring milestones and development merge schedules were met
• Effectively communicated with stakeholders on the status of my projects from Initiation through Release
• Led process improvement efforts for the department and the entire studio. Supported process improvement as a team member on internal projects
• Full understanding of the software lifecycle in a water fall methodology and Agile with Scrum

Software QA Engineer November 2006 - September 2008

• Performed manual testing of the MGAM backend protocol
• Maintained and updated the MGAM test plan
• Perform manual testing on our 5RV games
• Created, updated, and maintained the test plans for our 5RV games
• Performed regression testing on our TQ codeline
• Track defects by entering detailed information into Test Track Pro database
• Recreate issues found in the field to help developers troubleshoot problems to satisfy our customers quickly
• Work with Project Managers and Tech Leads to triage software defects in accordance with business needs

System Analyst April 2006 - November 2006

• Worked internally to support VGT employees with their computer issues and worked with customers to troubleshoot our games in the field
• Monitor VGT network for outages

Office of the State Attorney March 2002 - March 2006

System Specialist II

• Desktop support for Windows NT/2000/XP
• Write/manage Windows login scripts using batch scripts and VBS
• Configured and maintain Windows NT print server
• Configured Windows NT Remote Access server
• Train users on new software.

HDR Inc February 2002 - August 2002

System Service Representative

• Provided support to civil engineers and office personnel by administrating file and print servers and troubleshooting hardware and software issues
• Maintained corporate backup plan by monitoring the backups. Ran monthly tests to insure backups were completing correctly. Oversaw the removal of back up tapes to offsite storage

Skills

Effective Communicator • Problem Solver • Emotional Intelligence • Project Vision • Time Management • Risk Management • Effective Meetings • Creative Problem Solving • Team Building • Cross Functional Team Leadership • Agile Development with Scrum

Technical Proficiencies

HTML • CSS • JavaScript • jQuery • Ruby on Rails • PHP • MySQL • Objective - C • iOS SDK • XCode 4 • Java • Microsoft Office • Test Track Pro • TCP/IP

Education & Training

• B.S. Computer Information Systems 2005 - University of West Florida, Pensacola FL
• Leading High Performance Teams by MSBCoach
• Product Management Training by AIPMM
• Project Management 101 by Learning Tree
• Software Requirements by Learning Tree
• Project Scheduling by Learning Tree
• Objective-C & iOS SDK by Big Nerd Ranch

Certifications

• Certified Product Manager through Association for International Product Marketing Managers
• Network+ through COMPTia

Achievements

Responsible for the Wilds Gone Wild series of games. The team members were located in Virginia, Oklahoma, and Mexico. This was a cross-functional team consisting of compliance, mathematicians, QA, artists, and developers. We successfully delivered the project on time and with regulatory and game requirements met.

Led innovation projects such as the Generic Bingo Display. The project allows field personnel to quickly change games in the field. This saved the company time & money during internal testing and external testing efforts.

I gave presentations to the project management department on training topics including; Motivation, Effective Meetings, and Inbox Zero (Time Management).

Ran and completed a project allowing our Investigation division to access the Department of Highway Safety and Motor Vehicles driver’s records.This saved an hour of time per day by allowing our employees to access the data on site rather than commute to another location to retrieve the data.

Designed and developed a web based laptop checkout program using PHP & MySQL. This allowed us to track inventory that the department would loan out to trial attorneys.